Sephora Canada Recalls Herbivore Pink Cloud Moisture Cream

Herbivore Pink Cloud Moisture Cream recalled due to mould contamination

Starting date:

April 8, 2019

Posting date:

April 8, 2019

Type of communication:

Consumer Product Recall

Subcategory:

Cosmetics

Source of recall:

Health Canada

Issue:

Product Safety

Audience:

General Public

Identification number:

RA-69536

Last updated: 2019-04-08

Summary

• Product: Sephora Canada Herbivore Pink Cloud Moisture Cream
• Issue: The affected products are being recalled due to possible presence of mould.
• What to do: Consumers should immediately stop using the recalled cosmetics

• Affected products
• What you should do

Last updated: 2019-04-08
Summary
Product: Sephora Canada Herbivore Pink Cloud Moisture Cream
Issue: The affected products are being recalled due to possible presence of mould.
What to do: Consumers should immediately stop using the recalled cosmetics
Affected products What you should do
Affected products
Herbivore Pink Cloud Moisture cream
Product description
This recall involves only the Herbivore Pink Cloud Moisture Cream.

The following products are affected by the recall:
Product name    SKU    UPC
HERB PINK CLOUD #1    2032563    0853040006729
HERB PINK CLOUD #2    2066496    0853040006842
Hazard identified
The affected products are being recalled due to possible presence of mould. The affected products are not likely to cause an adverse health consequence in healthy individuals, however, may pose a risk to people with weakened immune systems.

As of March 5, 2019, the company has received one incident report in Canada.

Number sold
Approximately 800 units of the Herbivore Pink Cloud Moisture cream were sold in Canada.

Time period sold
The recalled cosmetics were sold from October 2017 to September 2018 at Sephora retail stores across Canada.

Place of origin
Manufactured in the United States

Companies
Distributor Sephora Canada
600 de Maisonneuve Ouest, 24th floor, Suite 2400
Montreal
H3A 3J2
Quebec
CANADA
Manufacturer Prima Fleur Botanicals
84 Galli Drive
Novato, CA 94949
California
UNITED STATES

What you should do

Consumers should immediately stop using the recalled cosmetics and return them to a Sephora store in Canada for a store credit.  Alternatively, consumers who purchased the recalled product online can call Sephora Canada to obtain a credit for their purchase.

For additional information, consumers may contact Sephora Canada by telephone at 1-877-SEPHORA from 6 AM to 9 PM PST Monday – Friday, or from 8 AM to 5 PM PST on Saturday and Sunday.

Please note that, in addition to the requirements of the Cosmetic Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.