Apple Inc — Apple three-prong AC Wall Plug Adapters supplied with Mac and certain iOS devices and as part of the Apple World Travel Adapter Kits
PRA No. 2019/17523
Date published 6 May 2019
Product description
Apple three-prong AC wall plug adapters (UK Style Type G) designed primarily for use in the United Kingdom, Singapore and Hong Kong and sold as original equipment with Mac and certain iOS devices and as part of the Apple World Travel Adapter Kits between approximately January 2003 and January 2015.
Affected three-prong AC wall plug adapters are white, with no letters in the inside slot where it attaches to an Apple power adapter. New plug adapters are white with grey on the inside portion where it attaches to the power adapter and are not affected by this issue.
What are the defects?
These Apple three-prong AC wall plug adapters may be susceptible to breakage, exposing electrical components.
What are the hazards?
Risk of electric shock.
What should consumers do?
Consumers can obtain replacement adaptors by returning affected adaptors to their nearest Apple Retail Store,
contacting an authorised Apple Service Provider or contacting Apple Support to arrange to return their adaptor
and receive a replacement by mail.
For further information, or to contact Apple Support,
visit https://www.apple.com/au/support/three-prong-ac-wall-plug-adapter/ and follow the prompts.
Supplier
Where the product was sold
Nationally
International
Online
Dates available for sale
- 1 January 2003 - 1 January 2015
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
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