Thursday, May 1, 2008

QVC Recalls SoleusAir Space Heaters

May 1, 2008
Alert #08-565

QVC Recalls Space Heaters Due to Fire Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.

Name of Product: SoleusAir Space Heaters

Units: About 28,000

Retailer: QVC, of West Chester, Pa.

Importer: Soleus International, of El Monte, Calif.

Hazard: The unit can overheat, posing a fire hazard to consumers.

Incidents/Injuries: The firm has received nine reports of flames inside or coming out of the heaters, and 70 additional reports of smoking, overheating, sparking, melting, and/or emitting burning odors. No injuries have been reported.

Description: The recalled heater is a 1,500 watt, black or charcoal-colored, canister-shaped space heater with three heat settings. The unit is about 25" high x 10" in diameter (not including the wheels). The words "SoleusAir 360 Micathermic Heater" are printed on a label located on the front of the unit.

Sold through: QVC's televised shopping programs, its Web site, and in QVC’s Studio, employee and retail stores from December 2007 through March 2008 for between $65 and $80.

Manufactured in: China

Remedy: Consumers should immediately stop using the heater and unplug it. Consumers who purchased the heater through a QVC television program or were mailed instructions on how to receive a refund. Consumers who have not received an information packet should contact QVC. Consumers who purchased the heater at a QVC store should return the heater to any QVC store to receive a full refund.

Consumer Contact: For further information, contact QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET any day, or visit the firm’s Web site at

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