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Friday, November 21, 2014

Bob-Cat Recalls CRZ, XRZ Mowers Due to Crash Hazard


Recall Summary

Name of product: Bob-Cat Zero Turn Riding Mower  
Hazard: The steering control arm component can break under normal use, causing driver to lose control and crash.
Remedy:
Repair
Consumer Contact: Call Bob-Cat toll free at (866) 469-1242 between 8 a.m. and 5 p.m. CT Monday through Friday, go to www.bobcatturf.com and click on the Customer Service tab at the top of the page, then click on the Product Recall Information in the drop down menu or write to Schiller Grounds Care, Inc., One Bob-Cat Lane, Johnson Creek, Wis. 53038.
Report an Incident Involving this Product

Recall Details

Units
About 4,900
Description
The CRZ and XRZ model riding mowers have a chassis with an adjustable10-gauge green steel mower deck. The frame, fuel tank, engine compartment and side discharge chute are made of black metal and plastic components. It has four black wheels, two user-operated lever-arm controls and a gray adjustable high-back seat. The mowers range in size from 76 inches to 79 inches long and 45 inches high. The words “Bob Cat” appear in red lettering on the front of the mower and on top of the mower deck, and in a red and white designed logo on the sides of the mower. The words “TufDeck” and “Professional Cut” appear in white lettering on the front face of the mower deck. The recall mowers are:


CRZ 48-inch model number 942699 serial numbers 94260000070-94260001236
CZR 52-inch model number 942601 serial numbers 94260100070-94260101722
CZR 61-inch model number 942602 serial numbers 94260200070-94260200545
XRZ 48-inch model number 942610 serial numbers 94261000070-94261000390
XRZ 52-inch model number 942611 serial numbers 94261100070-94261100709
XRZ 61-inch model number 942612 serial numbers 94261200070-94261200342

The plate containing the serial and model number is located under the seat on the frame cross-member.
Incidents/Injuries
Twenty-two incidents reported control arm failure, including failure during use and initial set-up. There have been no reports of injuries.
Remedy
Mower should be returned to the dealer where purchased for free repair with a newly designed control arm component. Consumers who completed the warranty registration card were contacted directly by Schiller Grounds Care, Inc, with instructions for obtaining the repair.
Sold at
Bob-Cat dealerships nationwide from January 2013 to April 2014 for $4,500 to $5,200.
Manufacturer
Schiller Grounds Care, Inc., of Johnson Creek, Wisc.
Manufactured in
United States

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