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Friday, February 29, 2008

Evenflo Recalls One Million Discovery Infant Car Seats

For immediate release
Friday, February 1, 2008
Contact: Karen Aldana
Telephone: (202) 366-9550

Consumer Alert: Evenflo Recalls One Million Discovery Infant Car Seats

The National Highway Traffic Safety Administration is urging parents with Evenflo Discovery child safety seat Models 390, 391, 534 and 552 manufactured between April 2005 and January 29, 2008, to immediately check their seats. Evenflo is recalling approximately one million Discovery child safety seats that could fail to adequately protect children in a high impact side collision. The model numbers and date of manufacture are located on a white label at the bottom of the car seat.

The Discovery car seat is designed with a convenience base that attaches to the vehicle's seat and allows the seat to be attached or removed from the vehicle without removing the base. Tests conducted by NHTSA and the Evenflo company have found that this car seat has the potential to separate from its base. Parents are urged to immediately contact Evenflo for a free supplemental dual-hook fastener to ensure the seat doesn’t separate from the base. However; parents should continue to use the child safety seat while waiting for the fastener to arrive.

Owners of the affected seats can contact Evenflo toll-free at 1-800-356-2229 between 8am and 5pm ET or visit their website at http://safety.evenflo.com/cs/sc/cssc_RD.phtml

Consumers with questions about this or any other safety recall campaign may call NHTSA’s toll-free Vehicle Safety Hotline 1-888-327-4236 (TTY: 800-424-9153); or go to http://www.safercar.gov.

All owners are also reminded to register their seat with Evenflo to receive important safety notices in the future.

> Statement by NHTSA Adminstrator Nason on the Recall


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NHTSA Warns Ford, Lincoln and Mercury Owners of Fire Hazards Involving Faulty Cruise Control Switches in Recalled Vehicles That Have Not Been Repaired

WASHINGTON - Federal safety regulators on Thursday urged Ford Motor Co. vehicle owners who haven't responded to an earlier recall to return about 4.6 million cars and trucks to fix a cruise-control switch that can overheat and cause a fire.

Owners have returned only about 5 million of 9.6 million vehicles recalled from model year 1992 to 2004, the National Highway Traffic Safety Administration said.

The remaining owners risked a "fire at any time" even when the vehicle is parked and unattended, the agency said.

No injuries: Ford hasn't received any reports of accidents or injuries related to the recall, spokesman Wes Sherwood said.

He declined to say what the recall would cost the automaker.

A complete list of the models involved can be found at http://www.nhtsa.dot.gov .

Source chicagotribune.com


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Two USDA Inspectors on Leave Over Beef Recall

LOS ANGELES (AP) — A union that represents federal meat inspectors says the U.S. Department of Agriculture has suspended at least two employees following the largest beef recall in history.

Stan Painter, chairman for the National Joint Council of Food Inspection Locals, says the agency told him Friday that they have placed one inspector and one veterinarian on paid administrative leave while they investigate.

Painter says local union representatives told him a third person was also suspended, but he has not been able to confirm it.

The USDA recalled 143 million pounds of beef from Westland/Hallmark Meat Co.'s plant in Chino, after the Humane Society released undercover video showing workers shoving sick or crippled cows with forklifts to get them to stand.


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Gorton’s recall Frozen Fish, Crispy Battered Fish Fillets,

Gorton's Inc. recalled about 1,000 cases of frozen fish in 10 states on Friday after confirming that items a Pennsylvania customer reported finding in her food were pills.

Gorton’s is voluntarily recalling specific 11.4 oz. packages of 6 Crispy Battered Fish Fillets, as they may contain foreign material.

The product was distributed nationally in retail stores, primarily in the Southeast.

The affected Battered Fish Fillet products have a UPC code of 44400 - 15770, a “Best if Used by Date” of April, 2009, and the following manufacturing code that is embossed on the side of the package:

7289G1

For reference, this manufacturing code is indented into the long thin side panel of the box. The product being recalled is only the 11.4 oz. package, containing six Battered Fish Fillets with this specific manufacturing code. No other Gorton’s products are being recalled.

If you have purchased a package of 6 Gorton’s Crispy Battered Fish Fillets with this manufacturing code, we would like to send you a full refund. To obtain your refund, please discard the fillets in the package and send your complete mailing information, along with the empty Fish Fillet package, to the following address:

Gorton’s Recall Center

PO Box 6075
Englewood, NJ 07631-0075

Remember to print your name address, city, state, and zip code clearly, and please also include your telephone number in case we need to contact you for any reason.

Once we receive your empty Fish Fillet package and mailing information, we will send you a refund for both the product and your mailing costs within 2 to 4 weeks.

If you would like to speak with a Gorton’s representative, call 1-800-222-6846 between 8:30 a.m. and 6:00 p.m. Eastern Time, Monday through Friday.


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DAIMLER TRUCKS IS RECALLING THOMAS BUILT SCHOOL BUSES

Make / Models :
Model/Build Years:
THOMAS / ER
2001-2008
THOMAS / MVP EF
2001-2008
THOMAS / MVP ER
2001-2008
THOMAS BUILT BUSES / FS-65
2001-2008
THOMAS BUILT BUSES / HDX
2001-2008
THOMAS BUILT BUSES / MINOTOUR
2001-2003 2008
THOMAS BUILT BUSES / SAF-T-LINER C2
2001-2008
Manufacturer : DAIMLER TRUCKS NORTH AMERICA Mfr's Report Date : FEB 21, 2008
NHTSA CAMPAIGN ID Number : 08V087000 NHTSA Action Number: PE07054
Component: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Potential Number Of Units Affected : 93552
Summary:
 DAIMLER TRUCKS IS RECALLING 93,552 MY 2001-2008 THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN NOVEMBER 2000, AND MARCH 10, 2008. THE EMERGENCY EXIT DOOR HANDLE BEGINS CORRODING AROUND THE SECURING ROLL PIN AND SQUARE DRIVE MECHANISM CAUSING THE PROTECTIVE FINISH TO CHIP AND FLAKE. CONTINUED CORROSION AND PITTING WEAKENS THE HANDLE. HANDLES WEAKENED BY CORROSION MAY BREAK WHILE TRYING TO OPEN THE DOOR FROM THE EXTERIOR.
Consequence:
 IN THE EVENT OF AN EMERGENCY, A PERSON ON THE OUTSIDE OF THE BUS MAY BREAK THE DOOR HANDLE TRYING TO OPEN THE EMERGENCY EXIT POTENTIALLY DELAYING EVACUATION AND INCREASING THE RISK OF PERSONAL INJURY TO THE VEHICLE'S OCCUPANTS.
Remedy:
 DAIMLER TRUCKS WILL NOTIFY OWNERS AND WILL REPLACE THE HANDLES WITH A MORE ROBUST HANDLE FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY THOMAS BUILT BUSES DEALERSHIPS. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT MAY 2, 2008. OWNERS MAY CONTACT THOMAS BUILT AT 336-889-4871.
Notes:
 DAIMLER TRUCKS RECALL NO. FL-525. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

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KAFFENBARGER TRUCK EQUIPMENT (K-TEC) IS RECALLING INTERNATIONAL CLASS 8 TRUCK TRACTORS EQUIPPED WITH SAF-HOLLAND SIMPLEX FIFTH WHEELS


Make / Models :
Model/Build Years:
K-TEC / INTERNATIONAL
2006-2008
Manufacturer : KAFFENBARGER TRUCK EQUIPMENT COMPANY Mfr's Report Date : FEB 20, 2008
NHTSA CAMPAIGN ID Number : 08V083000 NHTSA Action Number: N/A
Component: TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
Potential Number Of Units Affected : 129
Summary:
 KAFFENBARGER TRUCK EQUIPMENT (K-TEC) IS RECALLING 129 MY 2006-2008 INTERNATIONAL CLASS 8 TRUCK TRACTORS EQUIPPED WITH SAF-HOLLAND SIMPLEX FIFTH WHEELS. THE LATCH LEVER PIVOT BOLT ASSEMBLY MAY HAVE BEEN OVER-TIGHTENED WHICH COULD DISTORT THE PIVOT BOLT SPACER SLEEVE. CORROSION OR CONTAMINATES IN THE PIVOT MAY CAUSE IT TO BIND AND PREVENT THE FIFTH WHEEL JAW FROM LATCHING SECURELY AROUND THE TRAILER KING PIN.
Consequence:
 THERE IS A POSSIBILITY THAT THE FIFTH WHEEL MAY FAIL TO LATCH WITHOUT THE DRIVER'S KNOWLEDGE. WHEN THIS OCCURS, THE DRIVER COULD DRIVE AWAY AND THE TRAILER COULD BECOME DISENGAGED INCREASING THE RISK OF A CRASH.
Remedy:
 K-TEC IS WORKING WITH SAF-HOLLAND. SAF-HOLLAND WILL SEND A REPAIR KIT TO OWNERS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 17, 2008. OWNERS MAY CONTACT SAF-HOLLAND AT 1-888-396-6501 EXT. 4343 OR K-TEC AT 937-845-3804.
Notes:
 CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

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Walker's Food Products Company Recalls Four Bean Salad

Walker's Food Products Company Recalls Four Bean Salad Because Of Possible Health Risk

Contact:
Mr. Robert Gudde
816-472-8121

FOR IMMEDIATE RELEASE -- February 28, 2008 --- Walker's Food Products Company of North Kansas City, Missouri, is recalling its 16oz., 5-lb. and 10-lb. containers of Four Bean Salad because of potential contamination with Clostridium botulinum, a bacterium which can cause life-threatening illness or death. Consumers are warned not to use the product, even if it does not look or smell spoiled. Botulism, a potentially fatal form of food poisoning, can cause the following symptoms: general weakness, dizziness, double vision, and trouble with speaking or swallowing. Difficulty in breathing, weakness of muscles, abdominal distension, and constipation may also be common symptoms. People experiencing these problems should seek immediate medical attention.

The recalled Four Bean Salad was distributed to distributors in Missouri, Kansas, Nebraska, and Iowa for ultimate distribution to retail stores and restaurants. The product in the 16 oz. containers was packaged under the Kay's Gourmet brand name. The product in the 5-lb. and 10-lb. containers was packaged under the Walker's Food Products Co. brand name. The containers are round clear plastic packages, which have an expiration date stamped on the bottom surface. The expiration dates subject to recall are 12/23/07 thru 04/5/08.

No illnesses have been reported to date in connection with this problem.

Walker's Food Products became aware of the problem after being notified by another company they had received beans that had been recalled due to being potentially contaminated with Clostridium botulinum. The manufacturer of the beans and FDA are continuing to investigate the source of this problem.

Consumers who have purchased 16 oz., 5-lb. and 10-lb. containers of the Four Bean Salad are urged to return them to the place of purchase for full refund. Consumers with questions may contact the company at 1-800-725-2372.


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Palo Alto Labs Recalls Dietary Supplements Aspire36 and Aspire Lite.

Palo Alto Labs Issues a Voluntary Nationwide Recall of Aspire36 and Aspire Lite, two Products Marketed as Dietary Supplements.
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Baxter to Proceed with Recall of Remaining Heparin Sodium Vial Products

Contact:

Erin Gardiner, (847) 948-4210
Deborah Spak, (847) 948-2349

FOR IMMEDIATE RELEASE -- DEERFIELD, Ill., February 28, 2008 – Baxter International Inc. announced today that the company is proceeding with the voluntary recall of all remaining lots and doses of its heparin sodium injection multi-dose, single-dose vials and HEP-LOCK heparin flush products.

The company initially recalled nine lots of heparin sodium injection multi-dose vials on January 17, 2008 as a precautionary measure due to a higher than usual number of reports of adverse patient reactions involving the product and suspended production earlier this month.

Given the widespread use of this blood thinner and the impact a product shortage would have on operating rooms, dialysis centers and other critical care areas, the FDA and Baxter concluded that removing additional lots and doses of Baxter's heparin from the market earlier would have created more risk to patients requiring heparin therapy than the increased potential for experiencing an adverse reaction. Accordingly, the FDA and Baxter decided not to recall all Baxter heparin vial products at that time. The FDA has now concluded that there is sufficient capacity on the part of other suppliers that Baxter's recall will not jeopardize access to this drug, and has told Baxter that the company can now proceed with recalling its remaining heparin sodium injection and heparin flush products.

Although the vast majority of the reports of adverse reactions have been associated with the multi-dose products, Baxter is taking the precautionary step of recalling all remaining heparin sodium injection and heparin flush products that are currently on the market. In addition to the previously recalled lots of heparin sodium injection 1000 units/mL 10mL and 30mL multi-dose vials, Baxter's recall will now include the remaining lots of those products and heparin sodium injection 5000 units/mL 10mL multi-dose vials, heparin sodium injection 10,000 units/mL 4mL multi-dose vials, heparin sodium injection 1000 USP units/mL, 5000 USP units/mL, and 10,000 USP units/mL single-dose vials, and all HEP-LOCK and HEP-LOCK U/P, 10 USP units/mL and 100 USP units/mL vials, both preserved and preservative-free.

This recall does not involve Baxter's heparin pre-mix IV solutions in bags: heparin sodium in 5% dextrose injection and heparin sodium in 0.9% sodium chloride injection.

"We have assurance from the U.S. Food and Drug Administration that there is an adequate supply in the market to meet the demand for these critical and lifesaving drugs," said Peter J. Arduini, president of Baxter's Medication Delivery business. "The safety and quality of our products is always our highest priority, and we will continue to collaborate with the FDA as we work to determine the cause of the increased rate of adverse reactions and resolve this issue."

Nearly all reported adverse reactions have occurred in three specific areas of product use – renal dialysis, invasive cardiovascular procedures and apheresis procedures. Reported adverse patient reactions have included: stomach pain or discomfort, nausea, vomiting, diarrhea, decreased or low blood pressure, chest pain, fast heart rate, dizziness, fainting, unresponsiveness, shortness of breath, the feeling of a strong or rapid heartbeat, drug ineffectiveness, burning sensation, redness or paleness of skin, abnormal sensation of the skin, mouth or lips, flushing, increased sweating, decreased skin sensitivity, headache, feeling unwell, restlessness, watery eyes, throat swelling, thirst, bleeding tendencies and difficulty opening the mouth. Some of these reactions, particularly profound and refractory hypotension, may be severe or life-threatening.

Customers have been instructed to discontinue use and segregate the recalled product from the rest of their inventory. Customers should then contact Baxter to arrange for return and replacement product. Customers with recalled product purchased indirectly should contact their wholesaler or distributor for return and replacement product. Customers with questions may contact the Center for One Baxter at 1-800-4-BAXTER (1-800-422-9837). Representatives will be available twenty-four hours a day, seven days a week.


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Thursday, February 28, 2008

Cribs Recall By Munire Furniture Inc.

The Cribs listed below are being recalled. The U.S. Consumer Product Safety Commission announced that the cribs sold by Munire Furniture Inc., of Piscataway, N.J.at Specialty juvenile product stores nationwide from November 2005 through November 2007 for between $400 and $600,fail to meet the federal safety standards for cribs. The four support brackets on the mattress support spring are too long. The brackets prevent the spring from lowering to the full 26 inch minimum height in its lowest position, allowing children inside to crawl over the railing, posing a fall hazard.











FOR IMMEDIATE RELEASE
February 28, 2008
Release #08-202

Firm’s Recall Hotline: (866) 586-9639
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908


Munire Furniture Recalls Cribs Due to Fall Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Majestic Curved Top and Flat Top Cribs, Essex Cribs, Brighton/Sussex Cribs and Captiva Cribs

Units: About 24,000

Importer: Munire Furniture Inc., of Piscataway, N.J.

Hazard: The cribs fail to meet the federal safety standards for cribs. The four support brackets on the mattress support spring are too long. The brackets prevent the spring from lowering to the full 26 inch minimum height in its lowest position, allowing children inside to crawl over the railing, posing a fall hazard.

Incidents/Injuries: None reported.

Description: The cribs are wooden. The recalled cribs include: Majestic Curved Top cribs with model number 9500; Majestic Flat Top cribs with model number 9000; Essex cribs with model number 7100; Brighton/Sussex cribs with model number 9100 and Captiva cribs with model number 5100. Only cribs with manufacture dates between November 1, 2005 and November 1, 2007 are included in the recall. The crib model number is printed on the white label on the bottom inside of the right side rail. The crib manufacture date is printed on either the white label near the model number or on the white label located on the bottom of the headboard. Cribs with a green sticker on the mattress frame are not included in the recall.

Sold at: Specialty juvenile product stores nationwide from November 2005 through November 2007 for between $400 and $600.

Manufactured in: Indonesia

Remedy: Consumers should stop using the recalled cribs and contact Munire Furniture to receive replacement spring brackets.

Consumer Contact: For additional information, contact Munire Furniture Inc. at (866) 586-9639 between 8 a.m. and 6 p.m. ET or visit the firm’s Web site at www.munirefurniture.com


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Wednesday, February 27, 2008

ZIMMERMAN INDUSTRIES, INC. RECALLS STERLING LT 8500 EQUIPPED WITH A WATSON & CHALIN AUXILIARY AXLE.

Make / Models :
Model/Build Years:
STERLING / LT 8500
2006
Manufacturer : ZIMMERMAN INDUSTRIES, INC. Mfr's Report Date : FEB 11, 2008
NHTSA CAMPAIGN ID Number : 08V081000 NHTSA Action Number: N/A
Component: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Potential Number Of Units Affected : 1
Summary:
 ZIMMERMAN IS RECALLING 1 MY 2006 STERLING LT 8500 EQUIPPED WITH A WATSON & CHALIN AUXILIARY AXLE. THE LOWER CAST ARMS COULD FRACTURE WHICH COULD AFFECT THE SUSPENSION'S ABILITY TO LIFT THE AXLE WHEN IT IS NOT NEEDED.
Consequence:
 WARNINGS OF A SITUATION WHERE ONE SIDE OF THE UNIT DOES NOT LIFT AS MUCH AS THE OTHER SIDE, A VERTICAL VIBRATION OR ERRATIC BEHAVIOR OF THE SUSPENSION COULD OCCUR INCREASING THE RISK OF A CRASH.
Remedy:
 WATSON & CHALIN WILL NOTIFY OWNERS AND PROVIDE REPAIR KITS ALONG WITH REPAIR INSTRUCTIONS. OWNERS MAY CONTACT WATSON & CHALIN MANUFACTURING AT 1-800-445-0736 OR ZIMMERMAN INDUSTRIES AT 888-577-6499.
Notes:
 CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.


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SUTPHEN RECALLS 56 MY 2006 FIRE TRUCK CHASSIS EQUIPPED WITH TRW STEERING GEARS

Make / Models :
Model/Build Years:
SUTPHEN / CHASSIS
2006
Manufacturer : SUTPHEN CORP. Mfr's Report Date : FEB 13, 2008
NHTSA CAMPAIGN ID Number : 08V079000 NHTSA Action Number: EQ08002
Component: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Potential Number Of Units Affected : 56
Summary:
 SUTPHEN IS RECALLING 56 MY 2006 FIRE TRUCK CHASSIS EQUIPPED WITH TRW STEERING GEARS, MODELS TAS85. THESE STEERING GEARS CONTAIN POTENTIALLY DEFECTIVE SECTOR SHAFTS WITH AN INCORRECT GEAR TOOTH WHICH MAY INTERFERE WITH THE RACK-PISTON TEETH, RESULTING IN A STICKING OR BINDING CONDITION.
Consequence:
 THIS CONDITION HAS THE POTENTIAL TO CAUSE THE STEERING GEAR TO STALL AND RESTRICT THE STEERING TURNING ANGLE OF THE VEHICLE WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy:
 SUTPHEN IS WORKING WITH TRW TO REPLACE THE DEFECTIVE STEERING GEAR (PLEASE SEE 07E101). THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT TRW AT 765-429-1768 OR SUTPHEN AT 1-866-287-5549.
Notes:
 CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.


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RECARO IS RECALLING SIGNO AND COMO CONVERTIBLE CHILD RESTRAINT SYSTEMS

Make / Models :
Model/Build Years:
RECARO / COMO
9999
RECARO / SIGNO
9999
Manufacturer : RECARO NORTH AMERICA, INC. Mfr's Report Date : FEB 21, 2008
NHTSA CAMPAIGN ID Number : 08C003000 NHTSA Action Number: N/A
Component: CHILD SEAT: HARNESS
Potential Number Of Units Affected : 7498
Summary:
 RECARO IS RECALLING 7,498 SIGNO AND COMO CONVERTIBLE CHILD RESTRAINT SYSTEMS WITH COLOR MODEL CODES OF 330.00 AND 331.00, MANUFACTURED PRIOR TO DECEMBER 18, 2007. THE HARNESS MAY BECOME DISCONNECTED FROM THE HARNESS CONNECTOR WHEN A CHILD IS PLACED IN OR REMOVED FROM THE CHILD SEAT.
Consequence:
 IF THE HARNESS BECOMES DISCONNECTED AND A VEHICLE CRASH OCCURS, THE CHILD MAY NOT BE SECURELY FASTENED TO THEIR CHILD SEAT AND MAY SUSTAIN INJURY.
Remedy:
 RECARO IS ISSUING A FREE SAFETY RECALL KIT CONTAINING TWO RUBBER CAPS FOR INSTALLATION ON THE HARNESS CONNECTOR ALONG WITH AN INSTRUCTION SHEET. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY/MARCH 2008. OWNERS MAY CONTACT RECARO CUSTOMER SERVICE DEPARTMENT AT 1-800-8-RECARO OR VISIT THEIR WEBSITE AT WWW.RECARO.CO.
Notes:
 CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

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Tuesday, February 26, 2008

Icy Hot Heat Therapy Products Recalled

Chattem, Inc. recently announced a voluntary nationwide recall of its Icy Hot Heat Therapy products, including consumer "samples" that were included on a limited promotional basis in cartons of its 3 oz. Aspercreme® product.

Chattem is recalling these products because it has received reports of first, second, and third-degree burns, as well as skin irritation.

Recalled Products

All lots and all sizes of the following Icy Hot Heat Therapy products are affected by this recall:

  • Icy Hot Heat Therapy Air Activated Heat—Back
  • Icy Hot Heat Therapy Air Activated Heat—Arm, Neck, and Leg
  • Icy Hot Heat Therapy Air Activated Heat—Arm, Neck, and Leg, single consumer use "samples" included on a limited promotional basis in cartons of 3 oz. Aspercreme Pain Relieving Creme

This recall only involves the products listed above and does not involve any other Icy Hot or Aspercreme products.

Advice for Consumers

  • Stop using the recalled Icy Hot Heat Therapy products immediately and discard them or return them to Chattem, Inc.
  • Return products for a full refund by calling Chattem’s Consumer Affairs Department at 1-877-742-6275 (M-F from 8am to 4pm EST) or by visiting the company's website at www.Chattem.com.
  • Report any adverse reactions experienced with Icy Hot Heat Therapy products to Chattem at 1-877-742-6275 and to FDA's MedWatch program at www.fda.gov/medwatch/report.htm

For More Information

Questions and Answers for Consumers
http://www.fda.gov/cdrh/safety/icyhot-qa.html

Firm Press Release
http://www.fda.gov/oc/po/firmrecalls/chattem02_08.html


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Handle On FDA Product Recalls

I found this very informative article on FDA regarding the product recalls a various stages and routes that take place in the complex world of product recalls and consumer safety.

From First Alert to Effectiveness Checks

Once a product is in widespread use, unforeseen problems can sometimes lead to a recall. Contaminated spinach, for example, led to the recent recall of spinach products under multiple brand names. Contaminated peanut butter led to the recall of thousands of jars of two popular brands. In both cases, FDA responded immediately to minimize harm.

When an FDA-regulated product is either defective or potentially harmful, recalling that product—removing it from the market or correcting the problem—is the most effective means for protecting the public. In most cases, a recall results from an unintentional mistake by the company, rather than from an intentional disregard for the law.

Recalls are almost always voluntary. Sometimes a company discovers a problem and recalls a product on its own. Other times a company recalls a product after FDA raises concerns. Only in rare cases will FDA request a recall. But in every case, FDA's role is to oversee a company's strategy and assess the adequacy of the recall.

First Alert

FDA first hears about a problem product in several ways:

  • A company discovers a problem and contacts FDA.
  • FDA inspects a manufacturing facility and determines the potential for a recall.
  • FDA receives reports of health problems through various reporting systems.
  • The Centers for Disease Control and Prevention (CDC) contacts FDA.

When it comes to illnesses associated with food products, Dorothy J. Miller, Director of FDA's Office of Emergency Operations, says that FDA generally first hears of these kinds of problems from CDC.

"CDC hears about such problems from state health departments that have received and submitted illness reports," she says. "An ongoing outbreak means that we have an emergency, and when there's a public health crisis like this, you need to tell the public immediately."

Alerting the Public

FDA seeks publicity about a recall only when it believes the public needs to be alerted to a serious hazard. When a recalled product has been widely distributed, the news media is a very effective way to reach large numbers of people. FDA can hold press conferences, issue press releases, and post updates to its Web site regularly, to alert people.

"It's about being as transparent as possible," says Catherine McDermott, a Press Officer in FDA's Office of Public Affairs. "If we feel there is that much of a health risk, we will offer media updates every day to give new information, and all that we know gets posted to FDA's Web site."

Not all recalls are announced in the media. But all recalls go into FDA's weekly Enforcement Report. This document lists each recall according to classification (see "Recall Classifications" box), with the specific action taken by the recalling firm.

Effectiveness Checks

FDA evaluates whether all reasonable efforts have been made to remove or correct a product. A recall is considered complete after all of the company's corrective actions are reviewed by FDA and deemed appropriate. After a recall is completed, FDA makes sure that the product is destroyed or suitably reconditioned, and investigates why the product was defective in the first place.

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Recall Classifications

These guidelines categorize all recalls into one of three classes, according to the level of hazard involved:

Class I: Dangerous or defective products that predictably could cause serious health problems or death. Examples include: food found to contain botulinum toxin, food with undeclared allergens, a label mix-up on a lifesaving drug, or a defective artificial heart valve.

Class II: Products that might cause a temporary health problem, or pose only a slight threat of a serious nature. Example: a drug that is under-strength but that is not used to treat life-threatening situations.

Class III: Products that are unlikely to cause any adverse health reaction, but that violate FDA labeling or manufacturing laws. Examples include: a minor container defect and lack of English labeling in a retail food.

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FDA-regulated Products Subject to Recall

  • human drugs
  • animal drugs
  • medical devices
  • radiation-emitting products
  • vaccines
  • blood and blood products
  • transplantable human tissue
  • animal feed
  • cosmetics
  • about 80 percent of the foods eaten in the United States

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For More Information

Recalls, Market Withdrawals, and Safety Alerts
www.fda.gov/opacom/7alerts.html

Weekly Enforcement Report Index
www.fda.gov/opacom/Enforce.html


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Monday, February 25, 2008

GROCO Through Hull Valve Recall

Some through hull valves manufactured by GROCO between 2004 and 2006 may experience premature valve stem corrosion resulting in failure to operate. Owners of GROCO models: IBV, FBV, FV and TWV are encouraged to visit the GROCO website for details.http://www.groco.net/svc-bltn/cat-svc-bltn-2-08.htm

MODELS: IBV, FBV, FV and TWV

GROCO's design for the imported valves series shown above specified a high-grade stainless steel valve stem. We have discovered that the stem material used in some of the valves manufactured between 2004 and 2006 may not have complied with our specifications. Valves with out-of-spec stems may not be suitable for salt-water use. Since the non-compliant silver color stems may fail when the valve is actuated we wish to have all such valves removed from service. GROCO will supply replacement valves at no charge.
WHAT YOU SHOULD DO:
Visually inspect the valve(s) on your boat. If the valve has a stainless steel stem (silver color), the valve should be replaced during the next scheduled haul-out.. Valves with a brass stem (yellow color) require no further action.
FAX GROCO (410) 712-0160 Department 224 with your request for replacement valves. Click here to send an E-mail.
Provide the following information:
  • Your name, address, phone number and email-address
  • Boat manufacturer, model and hull number
  • Valve model(s), size(s) and quantity required
  • Return ship-to details
  • Purchase date and sales receipt copy
WHAT GROCO WILL DO:
  • Provide an RGA number and shipping instructions
  • Send no-charge replacements upon receipt of removed valves
IMPORTANT: To avoid inconvenience, confirm with GROCO Department 224 the immediate availability of the model, size and quantity you need BEFORE removing valves and sending them to GROCO.

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VIKING RescYou™ Liferafts Recall

This recall notice posted on Boating Safety Division alerts on The U.S. Coast Guard's Boating Safety Division, Viking does not give proper direct link to the recall information. It is also very hard to find the VIKING RescYou™ liferafts recall page once you are on the site. The following link will take you directly to the recall information Page:

VIKING RescYou™ liferafts Recall


SAFETY NOTICE - Recall

- Notice applies to VIKING RescYou™ liferafts

This recall covers certain serial numbers of the yachting and fishing liferafts VIKING RescYou™ (UKL) and RescYou™ Pro (UKSL), sizes 4, 6 and 8 persons in either container or valise.

Click here to see examples of these liferafts. RescYou.pdf (PDF Contained only the picture shown above.)

The supplier of pressure relief valves, Thanner & Co A/S, has informed VIKING that potential problems in relation to their product Thanner type OTS 65 may cause the valve to break and prevent the liferaft from inflating properly. In the unlikely event that both valves are affected, the liferaft will sink. As a precautionary measure VIKING LIFE-SAVING EQUIPMENT A/S recommends that all Thanner valves of type OTS 65 used in RescYou™ liferafts be inspected and if necessary replaced.

Please check your type of liferaft and serial number on www.VIKING-yachting.com to see if your RescYou™ liferaft is at risk. The type and serial number can be found on the Certificate of Compliance that you received along with your liferaft. The type and serial number can also be seen on the registration label on the bottom of the liferaft container or if packed in a valise at the end of the valise.

Click here to see the registration label UKL/UKSL: RescYou2.pdf

If your RescYou™ liferaft is found to be at risk and thus affected by this recall, please contact a VIKING approved servicing station for a valve inspection. A full list and contact details of applicable servicing stations are available on www.VIKING-yachting.com. Any necessary valve replacement will of course be free of charge for you.

For further information please visit www.VIKING-yachting.com or contact VIKING toll free at (877) 848-1057.

We thank you for your cooperation and apologize for any inconvenience this may cause.

Remain assured that your safety is our priority throughout the lifetime of your liferaft.

VIKING LIFE-SAVING EQUIPMENT A/S

Headquarters Denmark: +45 76118100 Americas: +1 305 614 5800

Spain: +34 91-5624833, United Kingdom: +44 2380454184

France: +33 (0) 160 87 09 00 Asia: +65 6424 9200

Questions_modification@viking-life.com


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BFA Marine Life Raft Recall

BFA Life Raft Recall
BFA marine (*) has identified some overpressure valves failures (**) on life rafts in use (***), which may lead to a complete deflation of the compartment when broken.

The following serial numbered rafts are involved in this recall:
- 5 digits - rafts with serial numbers from 10001 to 50180
- 12 digits - all rafts with serial numbers beginning with "XDC"

In the event both overpressure valves of the 2 independent compartments would happen to break, the life raft will not be functional anymore and be useless.

As a preventive measure, BFA marine urges its owners to bring back, without delay, their life raft to the nearest BFA approved service station, in order to check and potentially replace those overpressure valves.

The valve replacement will be free of charge. This is yet your responsibility to bring the life raft to the service station for inspection.

Please contact BFA marine if you need any help to select the adequate station.
In the event you may have condemned or sold the life raft, we would be grateful to inform BFA marine by return, and provide the buyer address.

This corrective action does not affect, neither the recommended servicing schedule, nor the warranty period.
We apologize for the inconvenience, and remain at your disposal for any enquiry you may have.

(*) a brand of Zodiac International company
(**) due to mis assembly operation
(***) Models concerned : ATLANTIC, PACIFIC, BALTIC, XM/BFA OFFSHORE


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Nobeltec Navigation Software Defect

Nobeltec Navigation Software Defect
Certain Nobeltec Passport chart features (including, but not limited to buoys, markers, contours, underwater obstructions, etc.) may display incorrectly, or not at all, when used in conjunction with certain Nobeltec navigation software packages, and original equipment manufacturer (OEM) solutions.

When affected navigation software and OEM plotter solutions are used in conjunction with affected Passport charting products certain chart features may not always and/or may not correctly display on the navigation system screen.

Missing and/or incorrectly displayed information may represent a hazard if navigators are misusing affected products by relying solely on them for primary navigation, instead of placing primary reliance on up-to-date official government charts.

For further information and correction of defects visit the following link NobeltecAlert1.pdf

Jeppesen Marine will supply, free of charge: - Corrected and updated versions of affected charting products to current users of the affected Passport Chart Versions.
- Downloadable software patches for all affected versions of Nobeltec software and OEM solutions
- Software patches for affected versions of OEM navigation software will be provided to all users in conjunction with the OEM.

For additional help in determining if your software or navigation system is affected; or to obtain corrected software, visit www.nobeltec.com/support/bulletin.htm, or by telephone at Jeppesen Marine worldwide customer support, 1-800-732-2800 Toll free in the U.S.A.
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What Every Vehicle Owner Should Know About Motor Vehicle Defects and Safety Recalls

I found this following article at the Office of Defects Investigation (ODI) while searching for data on vehicle recalls. So far our recalls have covered FDA,USDA and on MedDesktop, FDA,USDA food and health related recalls. Since the recallr was started we are looking to cover all recalls in depth, worldwide. As we have mentioned we have taken over from Meddesktop, the task of recalls information presentation. Meddesktop will continue to link any health, food or children safety recalls from here.
So for a start follow the appropriate links in the article to get your self familiar with Motor Vehicle Defects and Safety Recalls. The Booklet, ebook is too valuable to miss.

The Booklet is in PDF format, click on the image to download.

Introduction

Approximately 42,000 lives are lost annually on our Nation’s highways. Traffic crashes are the primary cause of debilitating injuries in the United States and the number one killer of Americans under the age of 34. In addition to staggering emotional costs, the annual economic loss to society because of these crashes, in terms of worker productivity, medical costs, insurance costs, etc., is estimated at more than $150 billion. Clearly, there is a need for dramatic improvement in motor vehicle safety. Getting unsafe vehicles off the road is integral to improving safety and saving lives.

The National Traffic and Motor Vehicle Safety Act (originally enacted in 1966 and now recodified as 49 U.S.C. Chapter 301) gives the Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) the authority to issue vehicle safety standards and to require manufacturers to recall vehicles that have safety-related defects or do not meet Federal safety standards. Since then, more than 390 million cars, trucks, buses, recreational vehicles, motorcycles, and mopeds, as well as 46 million tires, 66 million pieces of motor vehicle equipment, and 42 million child safety seats have been recalled to correct safety defects.

Manufacturers voluntarily initiate many of these recalls, while others are either influenced by NHTSA investigations or ordered by NHTSA via the courts. If a safety defect is discovered, the manufacturer must notify NHTSA, as well as vehicle or equipment owners, dealers, and distributors. The manufacturer is then required to remedy the problem at no charge to the owner. NHTSA is responsible for monitoring the manufacturer’s corrective action to ensure successful completion of the recall campaign.

Purpose

The purpose of this Motor Vehicle Safety Defects and Recalls Booklet is to answer the most commonly asked questions about how and why recall campaigns are initiated, and to inform consumers of their rights and responsibilities when a vehicle or item of motor vehicle equipment is recalled. In these pages, you’ll discover how to report a safety-related problem to NHTSA, as well as how participation by citizens like you helps to keep motor vehicles as safe as possible. See the following section for comprehensive answers to some of the most frequently asked questions (FAQs) NHTSA receives on recalls.

Frequently Asked Questions

When is a recall necessary?

  • When a motor vehicle or item of motor vehicle equipment (including tires) does not comply with a Federal Motor Vehicle Safety Standard.
  • When there is a safety-related defect in the vehicle or equipment.

Federal Motor Vehicle Safety Standards set minimum performance requirements for those parts of the vehicle that most affect its safe operation (brakes, tires, lighting) or that protect drivers and passengers from death or serious injury in the event of a crash (air bags, safety belts, child restraints, energy absorbing steering columns, motorcycle helmets). These Federal Standards are applicable to all vehicles and vehicle-related equipment manufactured or imported for sale in the United States (including U.S. territories) and certified for use on public roads and highways.

What Is a safety-related defect?

The United States Code for Motor Vehicle Safety (Title 49, Chapter 301) defines motor vehicle safety as “the performance of a motor vehicle or motor vehicle equipment in a way that protects the public against unreasonable risk of accidents occurring because of the design, construction, or performance of a motor vehicle, and against unreasonable risk of death or injury in an accident, and includes nonoperational safety of a motor vehicle.” A defect includes “any defect in performance, construction, a component, or material of a motor vehicle or motor vehicle equipment.” Generally, a safety defect is defined as a problem that exists in a motor vehicle or item of motor vehicle equipment that:

  • poses an risk to motor vehicle safety, and
  • may exist in a group of vehicles of the same design or manufacture, or items of equipment of the same type and manufacture.

Examples of defects considered safety-related

  • Steering components that break suddenly causing partial or complete loss of vehicle control.
  • Problems with fuel system components, particularly in their susceptibility to crash damage, that result in leakage of fuel and possibly cause vehicle fires.
  • Accelerator controls that may break or stick.
  • Wheels that crack or break, resulting in loss of vehicle control.
  • Engine cooling fan blades that break unexpectedly causing injury to persons working on a vehicle.
  • Windshield wiper assemblies that fail to operate properly.
  • Seats and/or seat backs that fail unexpectedly during normal use.
  • Critical vehicle components that break, fall apart, or separate from the vehicle, causing potential loss of vehicle control or injury to persons inside or outside the vehicle.
  • Wiring system problems that result in a fire or loss of lighting.
  • Car ramps or jacks that may collapse and cause injury to someone working on a vehicle.
  • Air bags that deploy under conditions for which they are not intended to deploy.
  • Child safety seats that contain defective safety belts, buckles, or components that create a risk of injury, not only in a vehicle crash but also in non-operational safety of a motor vehicle.

Examples of defects NOT considered safety-related:

  • Air conditioners and radios that do not operate properly.
  • Ordinary wear of equipment that has to be inspected, maintained and replaced periodically. Such equipment includes shock absorbers, batteries, brake pads and shoes, and exhaust systems.
  • Nonstructural or body panel rust.
  • Quality of paint or cosmetic blemishes.
  • Excessive oil consumption.

How can I report a safety problem to NHTSA?

If you think your vehicle or equipment may have a safety defect, reporting it to NHTSA is an important first step to take to get the situation remedied and make our roads safer. If the agency receives similar reports from a number of people about the same product, this could indicate that a safety-related defect may exist that would warrant the opening of an investigation. In order to make it convenient for consumers to report any suspected safety defects to NHTSA, the agency offers three ways to file such complaints.

Vehicle Safety Hotline
NHTSA operates the U.S. Department of Transportation’s (DOT) Vehicle Safety Hotline telephone service to collect accurate and timely information from consumers on vehicle safety problems. You can call 1-888-327-4236 or 1-800-424-9393 toll free from anywhere in the United States, Puerto Rico, and the Virgin Islands to register complaints or receive recall information about a vehicle. The Hotline also has Spanish-speaking representatives and offers a dedicated number, 1-800-424-9153, for use by persons with hearing impairments.

When you call the Hotline to report a vehicle-related safety issue, you will be asked to provide certain critical information that agency technical staff needs to evaluate the problem. The information you provide is filed on a Vehicle Owner’s Questionnaire (VOQ), entered into the agency’s consumer-complaint database, and forwarded to NHTSA technical staff for evaluation.

VOQs filed through the Hotline will be mailed to you for verification of data. In addition, you will receive an explanation of how your report will be used, as well as a request for written authorization allowing NHTSA to provide your personal identifiers (e.g., name, address and telephone number) to the manufacturer of the alleged defective product you own. Note that you are not required to provide such authorization. However, sometimes sharing this information with the manufacturer can help facilitate the recall process.

Safercar.gov
You can also report a vehicle safety issue to NHTSA online at our vehicle safety Web site: www.safercar.gov. Select “File a Complaint” within the Defects and Recalls section of the home page. The information you submit via the Web site is recorded in VOQ format, entered into our consumer complaint database, and provided to our technical staff for evaluation.

When you fill out a VOQ online, you will be given the option of checking a box to authorize or not authorize the release of your personal identifiers to the manufacturer of the alleged defective product you own. Again, while you are not required to provide such authorization, doing so can sometimes help facilitate the recall process.

U.S. Mail
To report a safety complaint to NHTSA by mail, send your letter to:
U.S. Department of Transportation
National Highway Traffic Safety Administration
Office of Defects Investigation (NVS-210)
1200 New Jersey Avenue SE
Washington, DC 20590

How will my report be used?

Information you provide on the questionnaire is entered into the NHTSA consumer complaint automated database, and catalogued according to vehicle make, model, model year, manufacturer, and the affected part, assembly, or system. These reports, with the consumer’s personal identifiers removed, are listed on www.nhtsa.dot.gov/cars/problems and updated weekly. Citizen and consumer reports help NHTSA and manufacturers to determine if a safety recall is warranted, and also provide motorists with valuable information about potential safety problems currently under review.

Will I be contacted?

In some cases, an investigator from the Office of Defects Investigation (ODI) may call to clarify or verify information from your report. Unfortunately, the large volume of reports received by the agency does not permit a return call for each report filed. Questions about whether your concern involves an investigation or recall are best answered by contacting the DOT Vehicle Safety Hotline or by viewing our Web site.

NHTSA technical staff conducts a continuous analysis of these reports to determine whether an unusual number of complaints of potential safety-related problems have been received on any specific line of vehicles, tires, or equipment (e.g., child safety seats, jacks, trailer hitches, etc.). The number of reported complaints and the severity of the consequences are carefully reviewed by technical staff and measured against the number of vehicles (or items of equipment) manufactured, and how many years the vehicles or equipment have been in service.

This ongoing evaluation process allows NHTSA technical staff to determine whether complaints represent isolated reports or a trend. If a trend is suspected and a problem has a potential for causing a risk to safety, the agency will open an investigation for more detailed analysis of the problem.

How many reports must be filed before NHTSA investigates an issue?

There is no established number. Agency technical experts review each and every call, letter, and online report of an alleged safety problem filed with NHTSA. Although NHTSA has no jurisdiction over defects that are not safety-related, it does review each report that suggests a potential safety defect involving groups of motor vehicles or vehicle equipment.

How does NHTSA conduct an investigation?

The agency's Office of Defects Investigation investigative process consists of four parts:

  1. Screening -- A preliminary review of consumer complaints and other information related to alleged defects to decide whether to open an investigation
  2. Petition Analysis -- An analysis of any petitions calling for defect investigations and/or reviews of safety-related recalls
  3. Investigation -- The investigation of alleged safety defects
  4. Recall Management -- Investigation of the effectiveness of safety recalls.

1. Screening:

Under the screening process, available information – including but not limited to Vehicle Owner’s Questionnaires (submitted through the Vehicle Safety Hotline, Internet or U.S. Mail), e-mail, additional letters, anonymous reports, and manufacturer-submitted information – is reviewed by the Defects Assessment Division (DAD). DAD also reviews incoming service bulletins and other documents prepared by the manufacturers to identify foreign safety recalls, customer satisfaction campaigns, consumer advisories, and similar campaigns that should have been conducted as safety recalls in the United States. If DAD determines the available information indicates a safety-related trend or that a catastrophic failure is developing, this information is presented to a panel of ODI staff for a recommendation on whether to open a safety defect investigation.

2. Petition Analyses:

Any person may submit a petition requesting NHTSA to open an investigation into an alleged safety defect. After conducting a technical analysis of such a petition, ODI informs the petitioner whether it has been granted or denied. If the petition is granted, a defect investigation is opened. If the petition is denied, the reasons for the denial are published in the Federal Register. Similarly, a person may submit a petition requesting NHTSA to hold a hearing on whether a manufacturer has reasonably met its obligation to notify and/or remedy a safety defect or noncompliance with a Federal motor vehicle safety standard. If the petition is granted, a hearing is held to assess the matter and decide what corrective action should be taken. If the petition is denied, the reasons for the denial are published in the Federal Register.

3. Investigations:

Investigations are conducted in two phases: the Preliminary Evaluation and the Engineering Analysis.

Preliminary Evaluation (PE)

Most PEs are opened on the basis of information submitted by DAD, but they may be opened on the basis of other information as well. During the PE phase, ODI obtains information from the manufacturer (including, but not limited to, data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. At this stage, the manufacturer has an opportunity to present its views regarding the alleged defect. PEs are generally resolved within four months from the date they are opened. They are either closed on the basis that further investigation is not warranted, or because the manufacturer has decided to conduct a recall. In the event that ODI believes further analysis is warranted, the PE is upgraded to an Engineering Analysis.

Engineering Analysis (EA)

During an EA, ODI conducts a more detailed and complete analysis of the character and scope of the alleged defect. The EA builds on information collected during the PE and supplements it with appropriate inspections, tests, surveys, and additional information obtained from the manufacturer and suppliers. ODI attempts to resolve all EAs within one year from the date they are opened, but some complex investigations require more time. At the conclusion of the EA, the investigation may be closed if the manufacturer has notified the agency that it will conduct a safety recall or if the agency has not identified a safety-related defect. However, if ODI believes that the data developed indicates that a safety-related defect exists, the ODI investigator prepares a briefing to be presented to a panel of experts from throughout the agency for peer review. If the agency panel concurs with ODI’s recommendation that a recall should be conducted, ODI notifies the manufacturer of the panel’s concurrence and may, if appropriate, provide a final opportunity for the manufacturer to present new analysis or data. ODI then sends a Recall Request Letter to the manufacturer.

4. Recall Management:

The Recall Management Division (RMD) maintains the administrative records for all safety recalls, and monitors these recalls to ensure that the scope is appropriate, and that the recall completion rate and remedy are adequate. NHTSA’s monitoring of recall performance may lead to the opening of a recall investigation if the facts appear to indicate a problem with the recall adequacy or execution. A recall investigation can result in expanding the scope of previously announced recalls, or in the adjustment of existing recall remedies.

What happens when NHTSA determines a safety defect exists?

If the manufacturer declines to conduct a recall in response to the Recall Request Letter, the Associate Administrator for Enforcement may issue an Initial Decision that a safety-related defect exists. An Initial Decision will be followed by a Public Meeting, at which the manufacturer and interested members of the public can present information and arguments on the issue. Prior to the Public Meeting, the manufacturer is sent copies of all information on which the Government’s decision is based. A copy of the file is also made available for public inspection in the agency’s Technical Information Services (TIS) Office.

During the meeting itself, the manufacturer may attempt to refute the Government’s evidence in addition to presenting new information. Public interest groups, other manufacturers, trade associations, and consumers may also present information that will be considered and evaluated by NHTSA’s Administrator in making a final decision on whether a safety-related defect exists. The entire investigative record is then presented to NHTSA’s Administrator, who may issue a Final Decision that a safety defect exists and order the manufacturer to conduct a recall.

If NHTSA makes a final decision, can the manufacturer challenge that decision?

Yes. Once the agency has made a final decision of a safety-related defect and ordered a manufacturer to recall, the manufacturer may challenge that order in a Federal District Court.

The agency can also go to court to compel a manufacturer to comply with its order. Once a case is in court, the burden of proof lies with the agency. In other words, the agency’s evidence that a defect exists and that it is safety-related must be sufficient in the opinion of the court to outweigh evidence to the contrary presented by the manufacturer.

While the case is in the courts, however, the manufacturer may be required to notify consumers by letter that the agency did make a final decision of a safety defect, but that the manufacturer is contesting the decision.

Do manufacturers ever initiate recalls without a government order?

Yes. Most decisions to conduct a recall and remedy a safety defect are made voluntarily by manufacturers prior to any involvement by NHTSA. Through their own tests, inspection procedures, and information-gathering systems, manufacturers often discover that a safety defect exists or that the requirements of a Federal safety standard have not been met. The manufacturer is obligated to report such findings to the Government and take appropriate action to correct the problem. However, as vehicles age with use, certain design and performance problems may occur that prompt vehicle owners to file complaints with NHTSA. The many reports received by the public form the basis for NHTSA’s defect investigations, which often result in significant safety recalls.

How will I be notified if a recall is ordered or initiated?

Within a reasonable time after the determination of a safety defect or noncompliance, manufacturers must notify, by first-class mail, all registered owners and purchasers of the affected vehicles of the existence of the problem and give an evaluation of its risk to motor vehicle safety. The manufacturer must explain to consumers the potential safety hazards presented by the problem. Names of vehicle owners are obtained from State motor vehicle offices. The letter must also instruct consumers on how to get the problem corrected, remind them that corrections are to be made at no charge, inform them when the remedy will be available, how long the remedy will take to perform, and whom to contact if there is a problem in obtaining the free recall work. If you do not receive a letter of notification from the vehicle manufacturer but think that your vehicle might be involved in a recall campaign, call the Vehicle Safety Hotline at 888-327-4236 or 800-424-9393, visit the NHTSA www.safercar.gov Web site, or contact the manufacturer or your dealer.

Manufacturers of motor vehicle equipment, particularly tires and child safety seats, maintain lists of owners who have registered their products with the manufacturer. When product or equipment recalls are initiated, the manufacturer uses these lists to directly notify owners. Product and equipment manufacturers may also be required to notify the public of recalls through a variety of additional methods (e.g., advertisements, point-of-purchase posters, etc.) to ensure that as many owners as possible are aware of the recalls. If you are unsure whether your tire or child safety seat is the subject of a recall, you may contact the manufacturer, call the Vehicle Safety Hotline, or log onto www.safercar.gov and click on “Check for Recalls."

How are problems with recalled vehicles or equipment remedied?

Once a safety-defect determination is made, the law gives the manufacturer three options for correcting the defect – repair, replacement, or refund. In the case of a vehicle recall, the manufacturer may choose to repair the vehicle at no charge; replace the vehicle with an identical or similar vehicle; or refund the purchase price in full, minus a reasonable allowance for depreciation. In the case of equipment, including tires and child safety seats, the manufacturer may either repair or replace the affected equipment at no charge to the consumer.

If I pay for needed repairs before a recall is ordered, am I entitled to reimbursement?

Yes, under certain conditions. Manufacturers are required to provide reimbursement for certain costs incurred by owners to remedy safety defect conditions prior to a recall. Vehicle manufacturers are required to reimburse owners for costs incurred to remedy a defect based on either (1) the date NHTSA opens its Engineering Analysis, or (2) one year prior to the manufacturer’s notification of a defect to NHTSA, whichever is earlier. The closing date of eligibility for reimbursement of repair of a motor vehicle is 10 days after the manufacturer mails the last of the owner notices informing owners of a safety defect recall and cost-free remedy. For replacement of equipment, the closing date is either the same as for motor vehicles or 30 days after the manufacturer’s closing of its efforts to provide public notice of the existence of a defect, whichever is later. Documentation of the costs is required for reimbursement. While the current reimbursement policy is a relatively new requirement, manufacturers have in the past often voluntarily agreed to absorb such costs, provided customers could prove the pre-recall repairs remedied the defect in question.

Are there any limitations on my right to have a recalled vehicle remedied at no charge?

Yes. There is a limitation based on the age of the vehicle. In order to be eligible for a free remedy, the vehicle cannot be more than 10 years old on the date the defect or noncompliance is determined. Under the law, the age of the vehicle is calculated from the date of sale to the first purchaser. For example, if a defect is found in 2003 and a recall ordered, manufacturers are required to make the correction available at no charge only for vehicles purchased new in 1994 through 2003. However, consumers should realize that even though manufacturers are not obligated to remedy safety defects in older cars, a safety problem might still exist. If you receive notification of a defect on a vehicle older than 10 years, take the responsibility to have your car repaired at your own expense – and eliminate unnecessary safety risks.

Also, if the manufacturer challenges the agency’s final decision of a safety defect, there is no obligation for the manufacturer to remedy the defect while the case is in court. If you decide to have your vehicle remedied at your own expense while the case is pending and the court upholds NHTSA’s final decision, you may be entitled to reimbursement. (Be sure to save all receipts and paperwork so that you can prove the repairs were made.) However, if the court ultimately rules the defect is not safety related, Federal law does not require that the manufacturer reimburse you for the repair work

What about tire recalls?

The law requires tire manufacturers to repair or replace at no cost to the consumer only those tires purchased within five years of the defect or noncompliance determination. Furthermore, in order to obtain free replacement or repair of a recalled tire, consumers must bring the tire to the dealer within 60 days of receiving the recall notification letter from the manufacturer. If replacements are not available when you present your recalled tires, obtain a written acknowledgment from the dealer, and keep it until the dealer notifies you that there are more tires in stock.

What if I'm denied the right to have a recalled vehicle remedied at no charge?

If a dealer refuses to repair your vehicle in accordance with the recall letter you received from the manufacturer, you should immediately notify the manufacturer. In most cases, contractual agreements between a manufacturer and its dealers require all dealers to honor the recall and remedy defects at no extra charge – regardless of where the vehicle or equipment was originally purchased.

Under the law, if a vehicle recall has been initiated, consumers are entitled to the remedy without charge and within a reasonable time. In most cases, there will be a time lag between the date of the manufacturer’s decision that a recall is warranted or the agency’s final decision, and the date the remedy is available to consumers.

This time is provided to allow manufacturers to identify owners of vehicles or equipment included in the recall, develop remedial procedures, instruct dealers on how to repair the defect, distribute the parts necessary for repair or replacement to the dealerships, and send letters to consumers informing them how the recall campaign will be conducted. A dealer is not required by law to remedy a defect in a vehicle brought in for repair before this date.

Although consumers demanding immediate correction may feel they are not receiving satisfactory resolution of the problem, there is no legal recourse available at this stage – patience is the only alternative. In instances where a manufacturer needs extended time to develop a remedy, the agency may require the manufacturer to send an interim notice to consumers that contains any short-term actions that the consumer may take to lessen the likelihood that the defect will occur.

Once a recall is initiated, can I take independent legal action for injuries I may have suffered?

Yes. The law specifically states that the recall remedies are in addition to other available legal remedies. To determine specific State law remedies, you should consult a lawyer, your State attorney general, or your local district attorney’s office.

Where can I find additional resources on recalls and other vehicle safety issues?

Both the Hotline and the agency’s www.safercar.gov Web site are designed to make it faster and easier for you to file a safety-related complaint with NHTSA. However, both also serve as important sources of information about recalled vehicles, recalled equipment such as child safety seats, and ongoing safety defect investigations. In addition, the Hotline and www.safercar.gov can provide you with updated NHTSA 5-star crash test results for both new and used vehicles, information about safety bulletins, advice about which new vehicles are equipped with side air bags and/or electronic stability control, and a variety of other vehicle safety information.


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